Sales Coordinator

Company: The Karol Hotel
Location: Clearwater
Posted on: February 16, 2026

Job Description:

Job Description Job Description Job Summary The Karol Hotel is a boutique hotel located in the Feather Sound area of Clearwater, FL, convenient to the beaches, St Pete, and Tampa. The Karol features 123 rooms and suites, and features Katch Restaurant and Vantage Rooftop Bar, along with ballrooms and conference rooms to host events. The Karol Hotel is part of Marriott's Tribute Portfolio. The Sales & Events Coordinator at The Karol Hotel will assist the sales team in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications through the sales team as well as light selling and event detailing duties to small special groups and functions. This position will be 20 hours/week, in office in Clearwater. This position requires prior experience with Marriott's CI/TY and Lightspeed software. Essential Functions Type and process contracts, proposals, memos, and general correspondence for Sales and Events Team. Process and distribute event orders, banquet checks, revisions, guarantees, event reports, group resumes and Daily Event Sheets for the Events Team. Answer phones for sales/catering staff. Respond to incoming inquiry calls and ensure all inquiries are dealt with accurately, timely and in a professional manner. Qualify all new sales leads and enter in this information using sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Type sales contracts, request for proposals (RFPs), banquet event orders (BEOs), correspondence, reports, forms, direct mail pieces, etc., as needed by sales and events team. Assist managers on creative projects including proposals, direct mail pieces, invitations, flyers, special events, etc. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Maintain timely and effective paper flow and communication within department and to other departments. Work with Events Team on detailing upcoming functions as needed, obtain guarantees, confirm arrangements, etc. Site inspections for the department as needed including meeting with walk-ins. Enters all group leads, builds opportunities and quotes in CI/TY. Maintain constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files. Monitor/Ordering of office supplies and sales collateral to ensure we are always stocked with full banquet menus packets, wedding packages, collateral, supplies and promotional items. Organize in-house deliveries, amenities, welcome letters, transportation schedules, etc. as needed. Perform other reasonable job duties as requested by the General Manager and Director of Sales. Hospitality/Conduct Requirements Knowledgeable of and follow the company's mission statement and values. Understand who our guests are and how we service our guests, demonstrate professionalism, take ownership and ensure guest satisfaction. Advance Marriott's Art of Brilliant Hosting. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform. Always comply with Marriott and Karol Hotel standards and regulations to encourage safe and efficient hotel operations. Position Requirements Experience with Marriott CI/TY and Lightspeed software required . 1-3 years within the hospitality industry required. Two or four year degree from a college or university or equivalent combination of education and experience. Ability to work in-person in Clearwater, FL Strong computer skills including excellent knowledge of Word and Excel software programs. Perform job functions with attention to detail, accuracy and speed to meet deadlines. Multi-task, prioritize, organize, delegate work and follow through. Analyze and resolve problems. Must be able to work extended hours including weekends or holidays (occasionally). Keep current in event management trends. Attend community events and industry meetings. Proficiency in the English language both written and verbal. Physical and Mental Demands Able to work independently, take direction and provide direction to others. Manage differing personalities within the office, the hotel and the community. Ability to sit or stand for extended periods of time. Ability to communicate clearly. Ability to travel locally (minimal, 5%). What's In It For You? Medical, Dental, and Vision Insurance Paid Time Off 401(k) Plan Company Match Discounted Employee Meals Marriott Hotel discounts worldwide Career Growth – We promote from within! * For full time employees

Keywords: The Karol Hotel, North Port , Sales Coordinator, Hospitality & Tourism , Clearwater, Florida