Assistant Food and Beverage Operations Manager - The Ritz-Carlton - (21003796)
Company: Marriott International, Inc.
Location: North Port
Posted on: February 22, 2021
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Job Description:
Live Fully at Marriott International #1 Leader in Hospitality At
Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place. The Ritz-Carlton Sarasota located at 1111
Ritz-Carlton Drive, Sarasota, FL, 34236 United States is hiring a
Assistant Food and Beverage Operations Manager. Responsibilities
include: Assists with supervising food and beverage/culinary daily
operations. Responsibilities include ensuring guest and employee
satisfaction while maintaining the operating budget. Ensures
standards and legal obligations are followed. CANDIDATE PROFILE
Education and Experience High school diploma or GED; 3 years
experience in the food and beverage, culinary, or related
professional area. OR 2-year degree from an accredited university
in Food Service Management, Hotel and Restaurant Management,
Hospitality, Business Administration, or related major; 1 year
experience in the food and beverage, culinary, or related
professional area. CORE WORK ACTIVITIES Assisting in Managing
Day-to-Day Operations Assists in the ordering of F&B supplies,
cleaning supplies and uniforms. Supervises daily F&B shift
operation and ensures compliance with all F&B policies,
standards and procedures. Supports and supervises an effective
monthly self inspection program. Operates all department equipment
as necessary and reports malfunction. Supervises staffing levels to
ensure that guest service, operational needs, and financial
objective are met. Encourages and builds mutual trust, respect, and
cooperation among team members. Develops specific goals and plans
to prioritize, organize, and accomplish your work. Celebrates and
fosters decisions that result in successes as well as failures.
Communicates areas that need attention to staff and follows up to
ensure understanding. Coordinates cleaning program in all F&B
areas (including General clean), identifying trends and making
recommendation for improvements. Follows property specific second
effort and recovery plan. Stays readily available/ approachable for
all team members. Demonstrates knowledge of the brand specific
service culture. Ensuring Exceptional Customer Service Provides
services that are above and beyond for customer satisfaction and
retention. Serves as a role model to demonstrate appropriate
behaviors. Manages day-to-day operations, ensuring the quality,
standards and meeting the expectations of the customers on a daily
basis. Takes proactive approaches when dealing with guest concerns.
Sets a positive example for guest relations. Stays readily
available/ approachable for all guests. Reviews comment cards and
guest satisfaction results with employees. Responds in a timely
manner to customer service department request. Additional
Responsibilities Provides information to supervisors and co-workers
by telephone, in written form, e-mail, or in person. Analyzes
information and evaluates results to choose the best solution and
solve problems. Performs hourly job function if necessary. Extends
professionalism and courtesy to team members at all times.
Comprehends budgets, operating statements and payroll progress
report. MIRJ Apply now at
https://jobs.marriott.com/marriott/jobs/21003796?%3Flang=en-us
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc. and Great Places
to Work Institute, among others. Chat, engage and follow us on
social media. - Facebook - Twitter - LinkedIn - Instagram Visit
marriott.com/careers to learn more about our workplace culture and
career opportunities. Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., North Port , Assistant Food and Beverage Operations Manager - The Ritz-Carlton - (21003796), Executive , North Port, Florida
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